Return Policy

Warranty

No worries on warranty and shipping it back to us, we provide a 7 days 1 to 1 replacement for any manufacturing defects. Just email us at admin@mybotic.com.my, or fill out the forms here and we will be glad to replace all manufacturing defects.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MYBOTIC will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation. Please contact us before returning any package.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. 


Please return your purchase to the following address:
MYBOTIC
No.8 and 8A, JALAN UNIVERSITI  3, 
TAMAN UNIVERSITI, 86400 PARIT RAJA, BATU PAHAT, JOHOR, MALAYSIA.


Please contact us at sales@mybotic.com.my or admin@mybotic.com..my or +607-4585203 if you have any questions or doubts.